Shipping

• All orders up to $49 will be charged a flat rate of $9.95

• All orders $50-$100 will be charged a flat rate of $12.95

• Orders over $100 ship free

Carriers

All orders ship via UPS or USPS within 1-2 business days. Processing time may be slightly delayed during the holidays.

Returns & Exchanges

Items from our paper, beauty, pantry, sale, and seasonal categories cannot be returned or exchanged. Jellycat sales are also final and cannot be returned or exchanged. We appreciate your understanding.

For all other purchases:

In-store purchases

• Only new, unused items purchased in person are eligible for exchange within 7 business days of purchase.

Online purchases

• We will honor returns for online purchases within 7 days and offer a full refund minus shipping costs for all items received back to us in new, undamaged condition. We do not cover return shipping fees. Please email us at hello@sidebloomshop.com and we'd be happy to walk through the process with you.
  

• Our fulfillment team takes great care to package all orders to ensure that they arrive safely. In the rare event that damage that happens in transit, the package is the shipping carrier's responsibility and customers are advised to file a claim with the carrier. Find UPS support here and USPS support here. For lost or stolen goods, please contact your local police department.